Never leave your customers on Slack feeling unheard
Your customers are talking in Slack. We turn their words into insights and instantly alert the right teams
Deliver WoW experience to Customer's through service
Most advanced B2B companies know the importance of customer feedback, and they actually know what customers want and act actively and precisely on improving customer experience.
Hsieh’s feedback intelligence system gives project managers and customer success teams rich, always fresh data to retain and get happy customers. Making sure it reaches to the right team for timely action.
Complete Customer Experience Management
Every piece of customer feedback is Automatically processed through Hsieh, and important insights are extracted using Artificial Intelligence.
Smart Routing That Feels Human
Your customers share their thoughts, our AI ensures their voice reaches the exact team that needs to hear it – whether it’s product, engineering, or customer success.
Track your customer satisfaction
Know exactly how your customers feel about your product or service – just like keeping tabs on the heartbeat of your business.
Prioritization tool to reduce your teams efforts
At the heart of every great product lies the ability to truly listen to its users. Feedback prioritization system transforms raw user input into actionable insights, ensuring that your team focuses on the most critical improvements that can make a real difference.
Truly Understand Your Customers Voice
Listen beyond words to truly hear the hopes, frustrations, and aspirations your customers are sharing with you. Every Feedback holds a story, and every story is an opportunity to build trust. With Hsieh, turn those insights into actions that create unforgettable customer experiences.
Get a Clear, Big-Picture View of Your Customer Feedbacks
Automatically sort and tag feedback into categories that make sense. This helps turn individual comments into clear, bigger themes, giving you an easy-to-understand overview of what your customers are really saying, so you can make better decisions and improve your service.
Get Started with Hsieh without any hassle
Transform Customer Feedback into Lasting Relationships
Don’t just build better products. Build a brand that people can’t imagine living without.